PDF Getting Started with Chatbots by Akhil Mittal eBook

ter, 29/08/2023 - 06:55h - news

expert reaction to study comparing physician and AI chatbot responses to patient questions It’s important to understand the KPIs and business drivers before embarking on the project. Firstly it’s important the system recognises when it’s failing to meet the user’s expectations. One way of detecting this is to count the number of “sorry I don’t understand” type responses generated for each dialog. If not, you move on to ask more specific, closed questions – probably with some guidance. Here’s how...


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